word 2007 contacting the server for information press esc to cancel

[scanner2001]

We are getting this message when trying to open a word document from a
sharepoint library:
contacting the server for information press esc to cancel
Then the document takes about 5-10 minutes to open. During this time, we
cannot close Word, or end it using the task manager.

This does not happen all of the time, and does not happen with every file. I
noticed that the document templates, .dot, point to non-existent templates.

This started after we moved our documents from a server to a sharepoint
library. I have tried to recreate the template and save it on my local disk.
Still does not work There are many thousands of files that have invalid
templates in them. This used to work on the old server, but I do not see
how. We still have the file server up and running. We can open the document
without a problem if we open MS word first.

We have sharepoint 2007, office 2007 with the latest service packs. Server
2003. Everyone has the same default printer.

Any suggestions on what to look into would be greatly appreciated.

Thanks,

[Roberto Restelli]

Ciao scanner2001.

Post by scanner2001
We are getting this message when trying to open a word document from a

[CUT]

This newsgroup is intended for Italian language ("it" in its name stands for
"italian"), so better for you to re-post in a different newsgroup for
example one of this hierarchy:
microsoft.public.word.*
where you will have more chances to have an answer (in Eglish language).

Regards
Roberto